Maria Castano Therapy

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Maria Castano Therapy

Maria Castano TherapyMaria Castano TherapyMaria Castano Therapy
  • Home
  • About me & my approach
  • Services & fees
  • FAQ's
  • Contact
  • Research Participants
  • Testimonials
  • Crisis information
  • Privacy Policy

Exploring experiences of choosing a therapist in England

Hi, 


I'm Maria, a practising counsellor and Masters researcher at the University of East London. 


I'm carrying out a research study exploring how people from racially minoritised communities (Black, Brown, Asian, African, Arab, Latin-American, Mixed-heritage, Indigenous or any other racially minoritised background) experience searching for and choosing a counsellor or psychotherapist in private practice across England. 

Why is this research important?

My aim with this study is to better understand what matters to people when choosing a therapist. 


While we know a great deal about what happens once therapy begins, we know much less about the experience of finding a therapist in the first place. There could be a number of things that we think about like identity, culture, location, cost, availability, trust and connection, to name just a few. 


This study is  focusing on the experience of racially minoritised communities. Why?  Because these voices have too often been underrepresented in research. Yet understanding the experiences of people from diverse cultural and ethnic backgrounds is essential if we want counselling and psychotherapy to become more inclusive and responsive to the needs of the communities it serves. 


By listening to people's lived experiences, I hope this research will contribute to important conversations about how therapy can become more inclusive, culturally responsive and accessible for everyone. 


This is where you come in. Your experiences, perspectives and reflections can make a meaningful contribution to this study. 

What's next?

Who can take part?

  • Aged 18 or over
  • Identify as part of a racially minoritised community (e.g. Black, Brown, Asian, African, Arab, Latin-American, Mixed-heritage, Indigenous, any other racially minoritised background).
  • Comfortable speaking English as a first or primary language.
  • You have experience of considering, searching for or engaging in private counselling or psychotherapy in England.

What does taking part involve?

Step 1

  • A short introductory phone call (no longer than 15 minutes).
  • We'll discuss the study, answer any questions you may have and check that it's suitable for you.


Step 2

  • A confidential online interview-it will be an informal conversation about your experiences of considering/searching for/choosing a therapist. 
  • The interview will last approximately 45-60 minutes, and happen via Microsoft Teams. 
  • The interview will be audio-recorded to ensure your answers are accurately captured. 

What kind of questions will I be asked?

There are no right or wrong answers, I am simply interested in hearing your lived experience. 


An example of questions that may come up include:


  • What factors did you feel were important when choosing a therapist?
  • Were there any challenges during the process of finding a therapist?
  • Did the therapist's cultural background, ethnicity, race, language, or identity play any role in your decision-making process?
  • How did practical factors influence your decision making?

Important information

  • All information will remain confidential.
  • Your identity  will be anonymised.
  • You may withdraw from the study at any time (once the interview has been conducted, there will be a 3-week withdrawal period, before data analysis begins).
  • Participation is strictly voluntary.
  • Whilst sensitive or emotive topics may come up, it is important to remember that this is a research interview and is not a therapeutic intervention.
  • A list of resources and helpful numbers will be shared with you via email as part of the participant information document.

Frequently Asked Questions

These are some common questions that may come up. Please feel free to contact me on u2468581@uel.ac.uk to discuss the study and your participation further.  

No, to take part in the study you could simply have just considered therapy and not gone ahead with it. Or maybe you searched for or are in the process of finding a therapist. You may also have attended a couple of sessions or you could still be in therapy. 


The focus is speaking to individuals who have experience of considering, searching for or engaging in private therapy across England. 


No, taking part in this study is entirely voluntary. 


Choosing not to participate, or deciding to withdraw, will not have any negative consequences.

As this is a Master's research project, there is no financial compensation for taking part. 


Many people choose to participate because they would like to share their experiences and contribute to research that aims to improve understanding and inform future counselling and psychotherapy practice.


Whether or not you decide to take part, I appreciate your interest in the study.


No, this study is open to people who identify as part of a racially minoritised community. You do not need to belong to one specific ethnic group or fit into a particular category. Whether you identify as Black, Brown, Asian, African, Arab, Latin-American, Indigenous, Mixed-heritage, or another racially minoritised background, your experiences are welcome and valued. 


Whilst I am a practising counsellor and emotive topics can come up, this is not a therapeutic session. The aim is better understanding your experience of selecting a counsellor or psychotherapist in private practice. 


Yes, you can change your mind at any time and withdraw without explanation, disadvantage or consequence. 


If you decide to withdraw during the interview, you can do so by verbally letting me know or by ending the online meeting. If you withdraw, your data will not be used as part of the research. 


You may also request for your data to be withdrawn from the study after participation, provided this request is made within three weeks of your interview taking place. After this point, data analysis will begin and it may no longer be possible to remove your data. 


No, this study is confidential and all data will be anonymised. 

You will not be identified in any transcripts, written reports, presentations or publications resulting from this study. Pseudonyms or participant codes Like participant A will be used. Any identifying information will also be removed during transcription. 


  • The research will be written up as a thesis and submitted for assessment. Findings rom the study may also be shared to a range of audiences (e.g. academics, clinicians, public, etc.) through journal articles, conference presentations, talks, magazine articles, social media, blogs and professional platforms like LinkedIn. 
  • In all material produced your identity will remain anonymous. 
  • You will have the option to receive a summary of the research findings once the study has been completed. If you would like to receive this, you will be asked during the interview stage. 


About me

  • I am part of the Latin-American community.
  • I am a qualified and practising counsellor, studying for my Masters in Science at the University of East London. 
  • I am particularly interested in how people from racially minoritised communities experience searching for therapy and navigating questions of cultural understanding, safety, and connection within counselling spaces. 

Interested in taking part?

If you're interested in finding out more, I'd love to hear from you. 


Getting in touch doesn't commit you to taking part, it simply gives us the opportunity to have an informal conversation about the study and answer any questions you may have. 


Please contact me on: u2468581@uel.ac.uk 


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